Privacy Policy

1. Information We Collect

We collect information you provide directly to us when registering, applying online, or contacting us for study abroad services. This includes:

• Personal details (Name, Date of Birth, Nationality, Passport / Citizenship number)
• Contact info (Email address, Phone number, Mailing address)
• Academic records (Academic transcripts, diplomas, Japanese language training certificates)
• Financial documentation (Sponsor relation certificates, bank statements for Certificate of Eligibility applications)

2. How We Use Your Information

The primary purpose of collecting your information is to process your applications for Japanese Language Schools, Universities, and the Japanese Immigration Services. Specifically, we use it for:

• Securing admission matching at elite Japanese educational partners
• Preparing Certificate of Eligibility (COE) and Student Visa documentation
• Communicating vital intake updates, test preparation schedules, and counseling details
• Improving our services, site security, and user experience

3. Information Sharing and Disclosure

We take your privacy seriously and will only share your information with third parties in the following strictly necessary circumstances:

• With host Japanese language schools, vocational schools, or universities that you select
• With the Japanese Ministry of Justice / Immigration Services Agency for CoE processing
• With authorized government bodies in Nepal or Japan to comply with legal obligations
• With trusted IT partners under strict confidentiality agreements to host our administrative portal

4. Data Security and Retention

Starlink International Education implements state-of-the-art administrative, physical, and digital security measures to safeguard your sensitive documents. We store your physical paper applications in secure lock-and-key files and apply enterprise-grade encryption to all uploaded digital files. We retain your documents only as long as necessary to fulfill academic and visa processing cycles.

5. Your Privacy Rights

Depending on your location, you hold legal rights regarding your personal data. You have the right to request access to the information we hold about you, request rectifications of inaccurate records, or request complete deletion once your visa processing completes. To exercise these rights, please email us directly at info@starlink.edu.np.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect shifts in local Nepalese educational guidelines or Japanese Immigration laws. When changes are made, we will update the 'Last Updated' date at the top of this page. We encourage you to review this page periodically.